This article explains how to import a subscription into Clash, what to do when nodes are missing after an update, and how teams can reduce confusion around outbound connections. Follow the steps below to import the subscription, choose a node, and test the connection. Keep in mind that a successful import does not guarantee a stable account environment: changes to your outbound connection, proxy rules, and shared use can all affect your experience.
1. What to prepare before importing
First, install a compatible client that supports the Clash configuration format and is still maintained. Download it from the project’s official release page or a trusted app store. Menu names vary by client—look for “Configuration,” “Subscription,” or Profiles—but the general process is similar. Get the Clash-format subscription link from your service provider. A purchase page, node information page, or individual VLESS link is not a subscription URL.
A subscription link may contain access credentials, so protect it like a password. Before using it with your team, confirm that the service allows multiple users and check for device or connection limits. Don’t post a personal subscription link in a public group chat. You can also use this site’s free nodes for testing, but their availability and outbound connections may change, so don’t rely on them as your only connection for important work.
2. How to import a subscription into Clash
- Open the client, go to “Configuration” or the Profiles page, and look for “New,” “Add Subscription,” or “Import from URL.”
- Paste the full subscription link. Check for leading or trailing spaces, line breaks, or punctuation added by a chat app. Give the subscription a descriptive name, such as “Team daily use.”
- Click Download or Import and wait for the configuration to be created. Once it’s imported, select it and set it as the active configuration. Downloading it alone does not enable it.
- Go to the “Proxies” page and find the proxy group provided by the configuration. Run a latency test, then manually select an available node. Latency results are only a guide; you’ll still need to visit your target website to test the connection.
- On the home page, enable “System Proxy” and, in most cases, start with “Rule” mode. Test the connection in your browser. Apps that don’t follow the system proxy settings may require separate configuration or TUN mode, as described in the client’s instructions.
- Return to the configuration page and update the subscription to confirm that it refreshes successfully. If a node stops working later, update the subscription first, then test and select a node again.
3. How team use relates to account stability
A subscription is a source of configuration, not a way to keep your outbound IP fixed. The address behind the same node name may change, and automatic selection or failover may switch your outbound connection. If team members frequently switch regions or share an account, some platforms may ask for additional verification—but that alone doesn’t prove the proxy caused the issue.
We recommend assigning each team member their own service account or authorized configuration, and keeping a record of commonly used nodes, modes, and the business accounts they’re responsible for. For work that requires a consistent region, manually select a node that meets your needs and avoid unnecessary switching. A fixed node does not guarantee account security. You must still follow the target platform’s rules, enable two-factor authentication, and use official team access controls whenever possible.
4. How to troubleshoot import or connection failures
- Download fails: Check whether the link has expired and whether your current network can reach the subscription URL. Some services require you to sign in to the dashboard to retrieve a new link.
- Format error: Make sure you selected a Clash-compatible format and that the client supports the protocols in the configuration. Changing the file extension alone won’t fix the issue.
- No nodes after import: Confirm that the configuration is active and check the update error message. If needed, ask the provider to verify that the subscription is valid.
- You can select a node, but websites won’t load: Check that System Proxy is enabled and that the proxy group has an available node selected. Temporarily disable other proxy tools to rule out conflicts.
- Only one website is affected: Check whether the rules are sending that site directly, then test another node. Avoid repeatedly reinstalling the client.
When troubleshooting, change only one setting at a time. If you need help, provide the client version and a redacted error message. Don’t share the full subscription link, tokens, or screenshots of configurations that contain credentials.